frequently asked questions

Our team of expert self storage staff are on hand 7 days a week to help with any questions you have but we have also put together a list of our most frequently asked questions to help you. 

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Call: 0161 776 7607
Email: [email protected]

 frequently asked questions

How does self storage work?

At Storage Manchester using self storage has never been easier. Simply call up a member of our team for an initial phone consultation. We will discuss some details with you such as duration of stay, items being stored and size of storage unit before giving you a completely free quote. Once we agree on what works for you we can set a plan in place for your move in and arrange a free van rental or collection and removal if required. 

Unlike some storage companies we are incredibly flexible with our customers so if you discover you need a little more or a little less storage space simply get in touch with a member of our team and they can sort that out for you. We have a range of payment plans in place to make paying for your storage unit as simple as possible with our most common being to pay weekly with a zero deposit. In addition to this standing orders can be set up so you can ensure you never miss a payment. 

What kind of security is in place at the Manchester Storage unit?

At Storage Manchester the safety and security of our site, customers, staff and items stored here is our number one priority. Our state of the art facility is safe and secure and boasts an impressive 24HR CCTV surveillance system that is made up of over 300CCTV cameras both inside and outside the grounds and perimeter of our storage centre. In addition to this our facility is fully kitted out with a state of the art red care alarm system. 

Access to your storage unit is controlled purely by you as you will be the only one to have a key for your padlock. 

Do I need my own padlock?

Yes, all of our customers can provide their own padlock. We feel this provides the most control for our customers as they can guarantee that they are the only one who has access to their storage unit. If you do not have a padlock Storage Manchester sell padlocks for your convenience. 

 

How much does it cost to store with Storage Manchester?

The price you pay is determined by the size of the room you need. That's why our commitment to you is that we will get you into the smallest space possible. As the rental charge is calculated according to the floor area of the storage room, the smaller the floor area the less you end up paying. Our storage prices start from as little as £1 per week! We are never beaten on price!

Estimating the storage space you need isn't as simple and straightforward as it looks. It depends on:

-What you need to store 

-How stackable it is

-How high the ceiling of the storage room is

-What sort of access you will need since you may want to leave a walkway through the storage room to get to your possessions. 

We can advise you on how to stack your goods and possessions to make maximum use of the space.

The price is based on the space you require and estimating the space that you need isn't as simple and straightforward as it looks. We strongly recommend to give us a call WITH NO OBLIGATION to get the right price for the right space.

What is the minimum storage rental period?

You can store for as long as you want, there is no minimum or maximum storage rental period.

What is included in the price - are there any hidden extras?

The price you are quoted by our staff includes your storage charge. You require a padlock to secure the unit whilst in storage which you can provide or can be purchased from us. There are no hidden extras in your quote. 

Do you offer any discounts?

At Storage Manchester we offer a huge range of discounts for all of our customers. Our team will be able to tell you how much you can save during your initial phonecall consultation and where you will receive your quote. Some of our discounts include: 

  • Pay for 6 months and receive 10% discount
  • Pay for 12 months and receive 20% discount
  • Pay for 4 months and receive 5% discount

Customer at another Storage Facility?

  • We Guarantee to give you a huge saving
  • Give you your 1st MONTH’S STORAGE & INSURANCE FREE.
  • We will also give you FREE COLLECTION FROM YOUR OLD STORAGE COMPANY up to a 60 mile radius.

Do I pay weekly or monthly?

Our customers benefit from flexible payment plans. You can pay weekly, fortnightly or monthly. 

How quickly can I move into the Manchester Storage units?

You can move in on the same day as you make your enquiry.

What kind of payment methods are available?
  • Cash
  • Credit Card
  • Debit Card
  • Standing Order
Do I need insurance?

No, insurance is not compulsory but Storage Manchester both recommends and offers a tailored insurance policy at a very competitive price. Please ask your store team for more details

How often can I have access to my storage?

You can come and go as you please, 7 days a week during the store opening hours.

How do I get my goods to you?

At Storage Manchester we make things easy for you. You can bring your goods to us and take advantage of our easy access, trolleys, pallet trucks and fork trucks on site. 
In addition to this we also offer free van rental and a free collection service. 

Can I transfer to another room if I need more or less space?

You can easily move to another size room at any time, depending on your storage requirements and the availability of other room sizes in the store.

Do I have trolleys or fork lifts available?

Trolleys and pallet trucks are available free of charge for customers use. We also have forklifts available, which can be operated on your behalf by one of our trained staff, also free of charge.

How does the lowest price guarantee work?

Storage Manchester pride themselves on offering the cheapest self storage prices. In the extremely unlikely event of you managing to get a lower quote, Storage Manchester will beat any comparable quote presented to us by 10%. We will also beat any introductory offers and comparable insurance. This offer applies to individual self storage units of the same size as a competitor within a 60-mile radius. Price comparisons are for the total storage charge based on a 4-week stay.

Do you offer storage for business?

Yes, we offer flexible contracts for short or long term Self Storage. There is no minimum stay. We guarantee our business storage customers will have fixed prices for a minimum of 12 months. Great business storage rates available. Please contact the storage centre for details.

Do you have office facilities?

Yes, we also offer office rental.

What if I have reserved and my plans are delayed?

That is no problem just let us know about the changes and we will extend your reservation.

Do you offer discounts for armed forces?

Armed Forces Personnel receive 10% discount for the duration of their stay with us. A valid Forces ID card must be shown.

Are there any discounts for upfront payments?

Yes. You can take advantage of a 20% discount for paying 12 months rental upfront or 10% discount for paying 6 months rental upfront. If you are currently renting a unit at another self storage centre and find that we are cheaper, simply bring along a copy of your current rental agreement and you can have your first months rental free of charge.

Do you supply packaging and storage materials?

Unlike all other storage companies, we offer an unlimited supply of FREE packing boxes. 

We also stock mattress covers, sofa and armchair covers, bubble wrap, tape and all other packing supplies that might be needed to keep your belongings safe and secure during storage. 

How does your self drive van hire work?

When you book a storage unit with Storage Manchester, we can offer you FREE use of one of our vans. 

Our free van offer can be used for customers storing from as little as 1 week!  

No other storage company will offer you this facility for such short storage periods. 

call us now

0161 776 7607

Open Hours

9am-7pm Everyday

Our Office

150A, Holland Street, Denton

Manchester, M34 3GG

 

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